5 Reasons empathy is the most important leadership skill

5 Reasons empathy is the most important leadership skill

December 7, 2018 adminrqn4r 0

According to studies carried out by Development Dimensions International (DDI), empathy is the biggest single leadership skill needed today. According to Richard S. Wellins, senior vice president of DDI, “Being able to listen and respond with empathy is overwhelmingly the one interaction skill that outshines all other skills.” Other research has backed up DDI findings. Dianne…

How to let your secret hidden extrovert out

How to let your secret hidden extrovert out

December 7, 2018 adminrqn4r 0

About 15 years ago, I was asked to serve on the board of a nonprofit that I had been affiliated with for many years. I chaired a particularly contentious meeting and used a lot of humor to break the tension in a way that defused some of the rancor and allowed us to discuss a…