A Look at the Future of Chatbots in Customer Service

A Look at the Future of Chatbots in Customer Service

January 19, 2019 adminrqn4r 0

There has been a lot of progress within the customer interaction space. This includes both in the skill sets for customer service personnel, and in the development of chatbots that mimic human conversations. The chatbots are built upon artificial intelligence technologies. Massive paradigm shifts have already occurred in how customers interact with businesses, and now chatbots…

Increase Ecommerce Sales With Adaptive Ecommerce

Increase Ecommerce Sales With Adaptive Ecommerce

January 17, 2019 adminrqn4r 0

Traditional commerce and trade practices have always kept the customer in dark about the products being sold and it’s business information. Sellers always had the upper hand while interacting with buyers. This means the true product value was never really made clear to the customer before the purchase. Even when purchasing a discounted product, customers…

Productivity Experts Agree: Your Office Environment Needs to Change

Productivity Experts Agree: Your Office Environment Needs to Change

January 16, 2019 adminrqn4r 0

Completely open workspaces might not be the norm for long if employees and productivity experts have their way. According to research conducted by William Belk, 58 percent of top performers want more privacy, and 54 percent say their current spaces have too many distractions to be truly effective. Open designs were originally intended to increase collaboration…

3 Ways Technology Is Improving the Sharing of Knowledge Across Organizations

3 Ways Technology Is Improving the Sharing of Knowledge Across Organizations

January 15, 2019 adminrqn4r 0

Workplace stress is on the rise. According to the American Institute of Stress, people’s actual workload is responsible for 46 percent of this stress. Trumping the stress triggers is workplace relationships and job security. We’ve never been more connected to our jobs. We are connected to our jobs, our coworkers, and the information we need…

The $500,000 Solution to a $12 Problem

January 11, 2019 adminrqn4r 0

John was the CEO of ACME Toothpaste and he was always looking for ways to make his factory more efficient. One of the areas he was looking into was the problems caused when an empty box somehow made its way to a store without containing a tube of toothpaste. When a large box packed with…

Home Office Update

January 11, 2019 adminrqn4r 0

Several years ago I did a post on my home office setup. Since my home office is constantly evolving it seemed like a good time to do an update. One thing that has changed from a few years ago is that where I used to spend short periods of time video conferencing, I now spend…

8 Habit List Usage Ideas

8 Habit List Usage Ideas

January 11, 2019 adminrqn4r 0

By Mark Shead 11 Comments We’ve had some great response to the Habit List post. Here are several usage ideas for the Habit List: Negative Items – If there is something you are trying not to do, you can add it to the list as negative item.  For example, “Didn’t watch TV” could be one…